DEI (Diversity, Equity, and Inclusion) Program Manager

Children's Health Council
Full time | Full day

DEI (Diversity, Equity, and Inclusion) Program Manager

Posted 20 October by Children's Health Council

  • San Jose
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Behind every child who believes in their own potential is an adult who believed first. Could that be you?
CHC is seeking to grow our team with passionate professionals who believe that:
  • every child who walks through CHC’s doors is filled with promise and potential (even if they don’t see it themselves).
  • differences are superpowers and kids are superheroes (even when they're in disguise)
  • if a child is struggling, a whole family is struggling, and we can offer them the first glimmer of hope they may have seen in a very long time.


By becoming a part of CHC, you have the unique opportunity to:

  • collaborate with some of the most renowned child and adolescent experts in the country.
  • be an instrument of healing, leading children, teens, and young adults to roads filled with growth, promise, and self-discovery.
  • leverage your own unique talents to change lives every day.


At CHC, we believe in the promise and potential of every child, teen, and young adult. Our mission is to transform young lives by providing culturally responsive best-in-class learning and mental health services to families from diverse backgrounds regardless of language, location, or ability to pay. We specialize in ADHD, Learning Differences, Anxiety & Depression, and Autism.

The DEI (Diversity, Equity, and Inclusion) initiative at CHC is built on three fundamental pillars – Diversity, Equity, and Inclusion. We at CHC are striving to go beyond these three pillars to build a beloved community as envisioned by Dr. Martin Luther King, Jr. Each of us has different influences and experiences based on our social, economic, and cultural identity. CHC will do its best to make sure our workforce is reflective of this diversity as we work to create a culture of diversity, inclusion, and equity through humility and resolve that will become the cornerstone of our organization, an enduring part of our DNA, and a reflection of the world we live in.

Reporting to the Director of Human Resources, this brand new role is an exciting opportunity to partner with the DEI Leadership Team and DEI Advisory Council in developing and managing Diversity, Equity, and Inclusion programs and driving impact in real-time across the entire company

The Diversity, Equity, and Inclusion Program Manager help to implement and champion CHC’s DEI strategy by creating innovative and best-in-class processes that support our diverse workforce and enhance our inclusive culture.

This position is a change agent and subject matter expert and acts as a trusted advisor to influence decisions related to people practices and priorities for employee engagement, empowerment, equity, and inclusion. This position will be responsible for developing and implementing programs that include overall accountability for the projects, development of business opportunities and scope, the leadership of small cross-functional teams, communication of key messages and stakeholder management to raise and resolve barriers, and tracking and measuring progress and efforts.

Responsibilities:

  • Lead in developing the DEI components of the Strategic Plan, which should dovetail with the agency's Mission Statement and Values and align with priorities of the DEI Leadership Team (DEILT)
  • These programs will range from tactical to strategic and may require the development of programmatic approaches that are new and not well-defined.
  • Promote CHC’s commitment to DEI by providing leadership to individuals and community engagement teams, establishing protocols for measurement and accountability.
  • Compile and analyze demographic and program data to identify strengths, weaknesses, and opportunities for future initiatives.
  • Assist with achievement of DEI goals and deliverables, quantifying the impact of programs.
  • Assist with the development of systems, processes, procedures and programs for cross-collaboration internally with all divisions and departments to continue fostering a supportive and inclusive environment for all current and future team members.
  • Develop and maintain anti-racism and general anti-bias programs; identify learning opportunities for employees to participate in and develop staff’s personal understanding of inclusion and equity.
  • Plan and develop DEI-focused education, programs, and events for all of CHC.
  • Develop metrics to measure the success of DEI goals.
  • Lead the agency to address systemic and behavioral racism within the agency and community.
  • Oversee overall approach to DEI, including implementing systems, developing a learning agenda, and ensuring ongoing training designed to build staff capacity to work consciously and effectively across lines of difference with internal and community partners.
  • Respond to diversity, equity, and inclusion related issues within the agency to promote cultural inclusivity and issues relating to equity in the workplace, and assist in creating a work environment that ensures equal access to opportunities for professional growth and advancement (e.g., unbiased recruitment, hiring and retention practices, etc.).
  • Provide feedback and insight on issues of culture, climate, equity, inclusion, and diversity in the workplace, including suggestions and support to meet the agency’s current and future workforce needs.
  • Work with Marketing & Communications to better reach all communities and prepare communications about diversity, equity, and inclusion activities at CHC.
  • Work with Marketing & Communications and Community Connections to publicize and market DEI-related events, educational opportunities, workshops, etc. for students, faculty, staff, and families.
  • Network with diversity coordinators at other agencies to identify opportunities for the agency to be involved with the outside community to promote equity, social justice, and inclusion (e.g., community volunteer activities, corporate social responsibility initiatives, etc.)
  • Establish a Bay Area consortium for other DEI leaders, including DEI teams from Industry (tech companies) and Colleges, as one example.
  • Perform other related duties as required and assigned.


Qualifications:

  • Master or Bachelor-level degree required, though CHC will consider candidates with a minimum of 5 years of DEI leadership experience in lieu of a degree.
  • Certification in Diversity, Equity, and Inclusion is a plus.
  • 2-4 years of experience delivering cross-functional projects
  • Ability to successfully multi-task on complex events, to translate vision into tangible plans, and assure that clear goals and objectives are developed for all areas of responsibilities
  • Working knowledge and experience in issues relating to social justice, accessibility, and discrimination are highly preferred.
  • Experience defining program requirements and using data and metrics to determine improvements and establish clear objectives.
  • Project management experience leading high-profile projects from end to end effectively while navigating competing priorities.
  • Excellent written and oral communication skills, strong project and program management skills, and solid planning and organizational skills
  • Team player with a positive attitude. Excellent interpersonal skills, including an extremely positive customer service attitude when interfacing with Board, staff, and external entities
  • Excellent analytical skills; ability to act independently and consistently exercise good judgment when dealing with a variety of complex interpersonal, business, and external issues
  • Ability to follow through in preparing and disseminating important communication in a timely fashion
  • Demonstrated ability to handle confidential information and to maintain strict confidentiality
  • Passion for, understanding of, and commitment to equity, diversity, inclusion, and belonging.
  • An open mind, a growth mindset, and a passion for learning and for people
  • Demonstrated ability to manage multiple tasks simultaneously and to plan and oversee complete projects independently
  • Technologically savvy; ability to use innovation to find ways of more effectively managing resources

Competitive Benefits:

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and an attractive and extensive benefits package for employees working at least .75 FTE or greater, including:

  • Medical, dental, and vision benefits
  • 401(k)
  • Health and Dependent Care Flexible Spending Accounts
  • Work/Life Balance - Flexible schedules!
  • Training and development
  • Educational reimbursement
  • Adoption assistance
  • Life and personal accident insurance
  • Short and long-term disability coverage
  • Free continuing education classes offered on-site
  • Paid sick leave
  • Paid vacation
  • 14-16 paid holidays each year


We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

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